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General Questions

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General Questions
  • Opening an Account
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  • Security
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General Questions

  • Who is CI Investment Services Inc. (formerly BBS Securities Inc.)?
  • How do I transfer my investments out of CI Digital Wealth?
  • Does CI Digital Wealth have a mobile app?
  • What is an ETF?
  • How is my rate of return calculated?
  • What is the Common Reporting Standard (CRS)?
  • What is total percentage return?
  • Understanding your Dashboard
  • How do I name a beneficiary to my CI Digital Wealth accounts?
  • Client Relationship Disclosure Information
  • How do I update my bank account information?
  • What are my RESP withdrawal options?
  • Conflicts of Interest Disclosure
  • Definition of KYC and Suitability Terms
  • Reporting Issuers, Reporting Insiders, and Significant Shareholders

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CI Digital Wealth ("CIDW") is a registered trade name for CI Investment Services Inc., providing portfolio management and online advice services. CI Investment Services Inc. ("CIIS") is a registered investment dealer under the securities legislation of all provinces and territories in Canada, a member of the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF) . The information contained herein is intended exclusively for Canadian residents and does not constitute an offer to sell or a solicitation in any foreign jurisdiction.

CIRO - Canadian Investment Regulatory Organization

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